Quality Guarantee
At Blazed Wear, we strive to ensure that you are completely satisfied with your purchase. However, if you are not happy with your order, please let us know within 30 days of receiving it, and we will do our best to work with you to find a solution.
We are a small business that operates using a made-to-order business model. This means we don't hold inventory; instead, we work with production partners to create your items as needed, which enables us to deliver high-quality products while keeping costs low.
With this approach, we proudly offer you a quality guarantee. When you order from us, you can trust that you'll receive the item you ordered without any defects. In the rare case that your item arrives damaged or with a pre-existing defect, we will gladly offer you a replacement or a refund. We want you to enjoy your purchase without any hassles.
In case of quality issues, please provide us with clear photos of the products placed on a flat, well-lit surface. This will help us to resolve the issue promptly and efficiently. Since we produce items on demand with our production partners, we reserve the right to deny a refund or exchange for other reasons. Please understand that we're a small business and appreciate your support.
Standard Return Policy:
At Blazed Wear, we offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at sales@blazedwear.com
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and Issues:
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged, or if you received the wrong item so that we can evaluate the issue and make it right.
Exceptions / Non-Returnable Items:
Unfortunately, we cannot accept returns on sale items or gift cards.
European Union 14-Day Cooling Off Period:
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. As mentioned earlier, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds:
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sales@blazedwear.com.
Please note that this policy is effective as of 01/08/2023. For returns initiated after this date, this policy will be applicable.
Thank you for choosing Blazed Wear, and we appreciate your understanding and support.
Last Updated: 01/08/2023